Refund policy
Return Policy:
- Due to the nature of being a small business and the handmade nature of my products, I do not accept returns for a refund.
- However, if you are unsatisfied with your purchase, please contact me (info@marsombrero.com). I will be happy to resolve any issues that may arise.
- If we agree on an exchange, return shipping costs will be the responsibility of the customer, except in cases of error or the item arrived damaged.
- However, if you are unsatisfied with your purchase, please contact me (info@marsombrero.com). I will be happy to resolve any issues that may arise.
- If we agree on an exchange, return shipping costs will be the responsibility of the customer, except in cases of error or the item arrived damaged.